Dr. Bill Bautista
Clinical Director, Psychotherapist
DSW, LCSW
Dr. Bill Bautista is a bilingual therapist who helps adults and families navigate anxiety, grief, and life changes with steady, practical care. Before private practice, he worked in psychiatric hospitals, strengthening his calm approach to crisis, assessment, and clear next steps. Clients describe him as welcoming, thoughtful, and unhurried. He values comfort, privacy, and progress at your pace. Outside the office, you’ll find him with family, reading, or recharging in nature or traveling.
Specialties:
Anxiety, Grief, Life Transitions, Stress, Adult Psychotherapy, Crisis Assessment, Bilingual English/Spanish
Rosie Valencia
Social Worker and Community Advocate
MSW, LSW
Rosie Valencia is a bilingual social worker and community advocate with deep roots in crisis intervention and family support. She spent 20 years as a police social worker, led research with undocumented Spanish-speaking women in Chicago to address domestic violence, and founded the city’s first Latino seniors group, which continues to meet and grow. Rosie is especially skilled with children and often uses play therapy to build safety, confidence, and connection. Outside session, she loves music, draws inspiration from her years as a Panamanian folkloric dancer, and travels to learn from different cultures.
Specialties:
Crisis Intervention, Domestic Violence Support, Latino Seniors, Play Therapy, Undocumented and Spanish-Speaking Communities, Family Support
Dr. Domenica D. Ottolino
Child and Family Therapist
LCSW, PhD
Dr. Domenica D. Ottolino is a bilingual and bicultural Spanish-speaking therapist with over 15 years of clinical experience supporting adults, young adults, couples, and women through life transitions, emotional challenges, and personal growth. Her approach is warm, grounded, and culturally responsive, offering clients a safe space to explore their experiences with care, respect, and practical support. Domenica integrates trauma-informed practices and relational insight to help clients reconnect with their strengths, navigate stress, and move toward meaningful change. She also provides coaching for college and graduate students, guiding them through academic pressures and personal development with clarity and compassion. Outside of her clinical work, Domenica finds balance through nature walks, music, reading, and quiet reflection. These practices help her stay present, curious, and emotionally grounded in her work.
Specialties:
Trauma, Grief, Life Transitions, Selective Mutism, Parent-Child Relationships, and Brief Solution-Focused Therapy.
Jacqueline N. Ponce
Therapist and Social Worker
MSW
Jacqueline Ponce is a therapist and school social worker who supports children and adolescents with anxiety, depression, ADHD, and autism, with a special focus on first-generation students and children of immigrants. She earned her undergraduate degree from Elmhurst University and her MSW from Northeastern University, and brings practical experience from her middle school work in Bensonville, IL. Families describe her as steady, encouraging, and collaborative, and she helps parents understand learning differences and school accommodations so kids can thrive. Outside session, Jacqueline loves running, a practice that reflects her belief in small steps, consistency, and the confidence that comes from hard work.
Specialties:
Child and Adolescent Anxiety, Depression, ADHD, Autism Support, Learning Differences, IEP/504 Advocacy, First-Generation Students, Children of Immigrants
Arcelia Garay
Child and Family Therapist, Early Childhood Specialist
MSW, LSW
Arcelia Garay is a bilingual therapist who partners with families of young children, especially birth to three, to support early emotional development, routines, and parent–child connection. Trained in school social work with a background in anthropology and sociology from UIC and a master’s from Aurora University, she brings a culturally attuned lens to work with immigrant and Hispanic communities. Families describe her as warm, practical, and collaborative, offering clear, age-appropriate strategies you can use at home. Outside session, Arcelia recharges with Pilates, walks with her golden doodle, and learning family recipes that keep her connected to her heritage.
Specialties:
Early Childhood (0–3), Parent Coaching, Early Emotional Development, Immigrant and Hispanic Families, Routines and Behavior, School Social Work
Ari Coss
Psychotherapist
MSW, LSW
Ari Coss is a bilingual therapist who supports teens, young adults, adults, and older adults with anxiety, depression, trauma, grief, adjustment, ADHD, school stress, and identity and acculturation concerns. Ari works collaboratively and trauma informed, blending CBT, mindfulness, and strengths-based practices, and partners with families and schools when that helps care. Clients describe Ari as warm, culturally aware, and practical, with a special commitment to the Hispanic community. Outside session, Ari enjoys the outdoors, exercise, reading, and time with family.
Specialties:
Anxiety, Depression, Trauma, Grief, Adjustment, ADHD, School Stress, Identity and Acculturation, CBT and Mindfulness, Family and School Collaboration
Our Clinicians
Our team is made up of experienced and licensed therapists who are dedicated to providing the best possible care for our clients.

Dr. Bill Bautista
Clinical Director, Psychotherapist
DSW, LCSW
Dr. Bill Bautista is a bilingual therapist who helps adults and families navigate anxiety, grief, and life changes with steady, practical care. Before private practice, he worked in psychiatric hospitals, strengthening his calm approach to crisis, assessment, and clear next steps. Clients describe him as welcoming, thoughtful, and unhurried. He values comfort, privacy, and progress at your pace. Outside the office, you’ll find him with family, reading, or recharging in nature or traveling.
Specialtiy
Anxiety, Grief, Life Transitions, Stress, Adult Psychotherapy, Crisis Assessment, Bilingual English/Spanish

Rosie Valencia
Social Worker and Community Advocate
MSW, LSW
Rosie Valencia is a bilingual social worker and community advocate with deep roots in crisis intervention and family support. She spent 20 years as a police social worker, led research with undocumented Spanish-speaking women in Chicago to address domestic violence, and founded the city’s first Latino seniors group, which continues to meet and grow. Rosie is especially skilled with children and often uses play therapy to build safety, confidence, and connection. Outside session, she loves music, draws inspiration from her years as a Panamanian folkloric dancer, and travels to learn from different cultures.
Specialtiy
Crisis Intervention, Domestic Violence Support, Latino Seniors, Play Therapy, Undocumented and Spanish-Speaking Communities, Family Support

Dr. Domenica D. Ottolino
Child and Family Therapist
LCSW, PhD
Dr. Domenica D. Ottolino is a bilingual and bicultural Spanish-speaking therapist with over 15 years of clinical experience supporting adults, young adults, couples, and women through life transitions, emotional challenges, and personal growth. Her approach is warm, grounded, and culturally responsive, offering clients a safe space to explore their experiences with care, respect, and practical support. Domenica integrates trauma-informed practices and relational insight to help clients reconnect with their strengths, navigate stress, and move toward meaningful change. She also provides coaching for college and graduate students, guiding them through academic pressures and personal development with clarity and compassion. Outside of her clinical work, Domenica finds balance through nature walks, music, reading, and quiet reflection. These practices help her stay present, curious, and emotionally grounded in her work.
Specialtiy
Trauma, Grief, Life Transitions, Selective Mutism, Parent-Child Relationships, and Brief Solution-Focused Therapy.

Jacqueline N. Ponce
Therapist and Social Worker
MSW
Jacqueline Ponce is a therapist and school social worker who supports children and adolescents with anxiety, depression, ADHD, and autism, with a special focus on first-generation students and children of immigrants. She earned her undergraduate degree from Elmhurst University and her MSW from Northeastern University, and brings practical experience from her middle school work in Bensonville, IL. Families describe her as steady, encouraging, and collaborative, and she helps parents understand learning differences and school accommodations so kids can thrive. Outside session, Jacqueline loves running, a practice that reflects her belief in small steps, consistency, and the confidence that comes from hard work.
Specialtiy
Child and Adolescent Anxiety, Depression, ADHD, Autism Support, Learning Differences, IEP/504 Advocacy, First-Generation Students, Children of Immigrants

Arcelia Garay
Child and Family Therapist, Early Childhood Specialist
MSW, LSW
Arcelia Garay is a bilingual therapist who partners with families of young children, especially birth to three, to support early emotional development, routines, and parent–child connection. Trained in school social work with a background in anthropology and sociology from UIC and a master’s from Aurora University, she brings a culturally attuned lens to work with immigrant and Hispanic communities. Families describe her as warm, practical, and collaborative, offering clear, age-appropriate strategies you can use at home. Outside session, Arcelia recharges with Pilates, walks with her golden doodle, and learning family recipes that keep her connected to her heritage.
Specialtiy
Early Childhood (0–3), Parent Coaching, Early Emotional Development, Immigrant and Hispanic Families, Routines and Behavior, School Social Work

Ari Coss
Psychotherapist
MSW, LSW
Ari Coss is a bilingual therapist who supports teens, young adults, adults, and older adults with anxiety, depression, trauma, grief, adjustment, ADHD, school stress, and identity and acculturation concerns. Ari works collaboratively and trauma informed, blending CBT, mindfulness, and strengths-based practices, and partners with families and schools when that helps care. Clients describe Ari as warm, culturally aware, and practical, with a special commitment to the Hispanic community. Outside session, Ari enjoys the outdoors, exercise, reading, and time with family.
Specialtiy
Anxiety, Depression, Trauma, Grief, Adjustment, ADHD, School Stress, Identity and Acculturation, CBT and Mindfulness, Family and School Collaboration
Meet the Therapists
Our team is made up of experienced and licensed therapists who are dedicated to providing the best possible care for our clients.