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Dr. Bill Bautista

Clinical Director, Psychotherapist

DSW, LCSW

Dr. Bill Bautista is a bilingual therapist who helps adults and families navigate anxiety, grief, and life changes with steady, practical care. Before private practice, he worked in psychiatric hospitals, strengthening his calm approach to crisis, assessment, and clear next steps. Clients describe him as welcoming, thoughtful, and unhurried. He values comfort, privacy, and progress at your pace. Outside the office, you’ll find him with family, reading, or recharging in nature or traveling.

Specialties: 

Anxiety, Grief, Life Transitions, Stress, Adult Psychotherapy, Crisis Assessment, Bilingual English/Spanish

Rosie Valencia

Social Worker and Community Advocate

MSW, LSW

Rosie Valencia is a bilingual social worker and community advocate with deep roots in crisis intervention and family support. She spent 20 years as a police social worker, led research with undocumented Spanish-speaking women in Chicago to address domestic violence, and founded the city’s first Latino seniors group, which continues to meet and grow. Rosie is especially skilled with children and often uses play therapy to build safety, confidence, and connection. Outside session, she loves music, draws inspiration from her years as a Panamanian folkloric dancer, and travels to learn from different cultures.

Specialties: 

Crisis Intervention, Domestic Violence Support, Latino Seniors, Play Therapy, Undocumented and Spanish-Speaking Communities, Family Support

Dr. Domenica D. Ottolino

Child and Family Therapist

LCSW, PhD

Dr. Domenica D. Ottolino is a bilingual and bicultural Spanish-speaking therapist with over 15 years of clinical experience supporting adults, young adults, couples, and women through life transitions, emotional challenges, and personal growth. Her approach is warm, grounded, and culturally responsive, offering clients a safe space to explore their experiences with care, respect, and practical support. Domenica integrates trauma-informed practices and relational insight to help clients reconnect with their strengths, navigate stress, and move toward meaningful change. She also provides coaching for college and graduate students, guiding them through academic pressures and personal development with clarity and compassion. Outside of her clinical work, Domenica finds balance through nature walks, music, reading, and quiet reflection. These practices help her stay present, curious, and emotionally grounded in her work.

Specialties: 

Trauma, Grief, Life Transitions, Selective Mutism, Parent-Child Relationships, and Brief Solution-Focused Therapy.

Jacqueline N. Ponce

Therapist and Social Worker

MSW

Jacqueline Ponce is a therapist and school social worker who supports children and adolescents with anxiety, depression, ADHD, and autism, with a special focus on first-generation students and children of immigrants. She earned her undergraduate degree from Elmhurst University and her MSW from Northeastern University, and brings practical experience from her middle school work in Bensonville, IL. Families describe her as steady, encouraging, and collaborative, and she helps parents understand learning differences and school accommodations so kids can thrive. Outside session, Jacqueline loves running, a practice that reflects her belief in small steps, consistency, and the confidence that comes from hard work.

Specialties: 

Child and Adolescent Anxiety, Depression, ADHD, Autism Support, Learning Differences, IEP/504 Advocacy, First-Generation Students, Children of Immigrants

Arcelia Garay

Child and Family Therapist, Early Childhood Specialist

MSW, LSW

Arcelia Garay is a bilingual therapist who partners with families of young children, especially birth to three, to support early emotional development, routines, and parent–child connection. Trained in school social work with a background in anthropology and sociology from UIC and a master’s from Aurora University, she brings a culturally attuned lens to work with immigrant and Hispanic communities. Families describe her as warm, practical, and collaborative, offering clear, age-appropriate strategies you can use at home. Outside session, Arcelia recharges with Pilates, walks with her golden doodle, and learning family recipes that keep her connected to her heritage.

Specialties: 

Early Childhood (0–3), Parent Coaching, Early Emotional Development, Immigrant and Hispanic Families, Routines and Behavior, School Social Work

Ari Coss

Psychotherapist

MSW, LSW

Ari Coss is a bilingual therapist who supports teens, young adults, adults, and older adults with anxiety, depression, trauma, grief, adjustment, ADHD, school stress, and identity and acculturation concerns. Ari works collaboratively and trauma informed, blending CBT, mindfulness, and strengths-based practices, and partners with families and schools when that helps care. Clients describe Ari as warm, culturally aware, and practical, with a special commitment to the Hispanic community. Outside session, Ari enjoys the outdoors, exercise, reading, and time with family.

Specialties: 

Anxiety, Depression, Trauma, Grief, Adjustment, ADHD, School Stress, Identity and Acculturation, CBT and Mindfulness, Family and School Collaboration

Our Clinicians

Our team is made up of experienced and licensed therapists who are dedicated to providing the best possible care for our clients.

Professional Picture_edited.avif

Dr. Bill Bautista

Clinical Director, Psychotherapist

DSW, LCSW

Dr. Bill Bautista is a bilingual therapist who helps adults and families navigate anxiety, grief, and life changes with steady, practical care. Before private practice, he worked in psychiatric hospitals, strengthening his calm approach to crisis, assessment, and clear next steps. Clients describe him as welcoming, thoughtful, and unhurried. He values comfort, privacy, and progress at your pace. Outside the office, you’ll find him with family, reading, or recharging in nature or traveling.

Specialtiy

Anxiety, Grief, Life Transitions, Stress, Adult Psychotherapy, Crisis Assessment, Bilingual English/Spanish

Professional Picture_edited.avif

Rosie Valencia

Social Worker and Community Advocate

MSW, LSW

Rosie Valencia is a bilingual social worker and community advocate with deep roots in crisis intervention and family support. She spent 20 years as a police social worker, led research with undocumented Spanish-speaking women in Chicago to address domestic violence, and founded the city’s first Latino seniors group, which continues to meet and grow. Rosie is especially skilled with children and often uses play therapy to build safety, confidence, and connection. Outside session, she loves music, draws inspiration from her years as a Panamanian folkloric dancer, and travels to learn from different cultures.

Specialtiy

Crisis Intervention, Domestic Violence Support, Latino Seniors, Play Therapy, Undocumented and Spanish-Speaking Communities, Family Support

Professional Picture_edited.avif

Dr. Domenica D. Ottolino

Child and Family Therapist

LCSW, PhD

Dr. Domenica D. Ottolino is a bilingual and bicultural Spanish-speaking therapist with over 15 years of clinical experience supporting adults, young adults, couples, and women through life transitions, emotional challenges, and personal growth. Her approach is warm, grounded, and culturally responsive, offering clients a safe space to explore their experiences with care, respect, and practical support. Domenica integrates trauma-informed practices and relational insight to help clients reconnect with their strengths, navigate stress, and move toward meaningful change. She also provides coaching for college and graduate students, guiding them through academic pressures and personal development with clarity and compassion. Outside of her clinical work, Domenica finds balance through nature walks, music, reading, and quiet reflection. These practices help her stay present, curious, and emotionally grounded in her work.

Specialtiy

Trauma, Grief, Life Transitions, Selective Mutism, Parent-Child Relationships, and Brief Solution-Focused Therapy.

Professional Picture_edited.avif

Jacqueline N. Ponce

Therapist and Social Worker

MSW

Jacqueline Ponce is a therapist and school social worker who supports children and adolescents with anxiety, depression, ADHD, and autism, with a special focus on first-generation students and children of immigrants. She earned her undergraduate degree from Elmhurst University and her MSW from Northeastern University, and brings practical experience from her middle school work in Bensonville, IL. Families describe her as steady, encouraging, and collaborative, and she helps parents understand learning differences and school accommodations so kids can thrive. Outside session, Jacqueline loves running, a practice that reflects her belief in small steps, consistency, and the confidence that comes from hard work.

Specialtiy

Child and Adolescent Anxiety, Depression, ADHD, Autism Support, Learning Differences, IEP/504 Advocacy, First-Generation Students, Children of Immigrants

Professional Picture_edited.avif

Arcelia Garay

Child and Family Therapist, Early Childhood Specialist

MSW, LSW

Arcelia Garay is a bilingual therapist who partners with families of young children, especially birth to three, to support early emotional development, routines, and parent–child connection. Trained in school social work with a background in anthropology and sociology from UIC and a master’s from Aurora University, she brings a culturally attuned lens to work with immigrant and Hispanic communities. Families describe her as warm, practical, and collaborative, offering clear, age-appropriate strategies you can use at home. Outside session, Arcelia recharges with Pilates, walks with her golden doodle, and learning family recipes that keep her connected to her heritage.

Specialtiy

Early Childhood (0–3), Parent Coaching, Early Emotional Development, Immigrant and Hispanic Families, Routines and Behavior, School Social Work

Professional Picture_edited.avif

Ari Coss

Psychotherapist

MSW, LSW

Ari Coss is a bilingual therapist who supports teens, young adults, adults, and older adults with anxiety, depression, trauma, grief, adjustment, ADHD, school stress, and identity and acculturation concerns. Ari works collaboratively and trauma informed, blending CBT, mindfulness, and strengths-based practices, and partners with families and schools when that helps care. Clients describe Ari as warm, culturally aware, and practical, with a special commitment to the Hispanic community. Outside session, Ari enjoys the outdoors, exercise, reading, and time with family.

Specialtiy

Anxiety, Depression, Trauma, Grief, Adjustment, ADHD, School Stress, Identity and Acculturation, CBT and Mindfulness, Family and School Collaboration

Meet the Therapists

Our team is made up of experienced and licensed therapists who are dedicated to providing the best possible care for our clients.

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